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Privacy Policy and Terms of Service

Thank you for taking part in this interactive tour leader course, which paves the road for even more profound tour experiences in Israel. This course is offered to you by Keshet Journeys, which has over 25 years of experience in the travel industry and is recognized as one of the leading Incoming Tour Operators in Israel.

General conditions

This document describes the rules you agree to when using the services that Keshet Journeys d/b/a ‘Israel Tour Leader Course’ (‘ITLC’, ‘Keshet’, ‘we’, ‘us’, ‘our’, ‘the Service(s)’) provides you through www.israeltourleadercourse.com and related applications and features. Furthermore, the Privacy Policy included describes what information we collect and why and how we use it.

Please note that your registration to the ITLC constitutes acceptance of these terms and your agreement to be bound by them.

Keshet reserves the right, at its sole discretion, to modify or replace any part of these Terms. The revised Terms will be accessible through the Service, please review it periodically. Your continued use of the Service after such changes become effective constitutes your acceptance of the new Terms. Any new service or feature added to the ITLC will be subject to these Terms.

Keshet reserves the right to investigate and take appropriate action against anyone violating any provision in this document, including but not limited to restriction, suspension or termination of your access to the ITLC-platform, and reporting to law enforcement authorities.

The Terms of Use, together with the Privacy Policy and any other legal notices published by Keshet, constitute the entire agreement between you and Keshet, concerning your participation in the ITLC and the services provided by Keshet.

The laws of the State of Israel will apply to any disputes arising out of or relating to these Terms, the Privacy Policy and the Services rendered.

Any cause of action or claim you may have arising out of or related to the services must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action is permanently barred.

Any right of Keshet not expressly granted herein are reserved.


Terms of Service

Access and Use of the Service


You will be required to subscribe with ITLC in order to access and use certain features of the Service. The subscription that you purchase determines the price, scope and features of your access to the ITLC.

The registration information provided must be true, accurate, complete and current. Providing wrong or misleading information or making use of names or trademarks that are not lawfully available to you constitute a breach of the Terms.

If you are under 18 years old, you may use the Service only with the approval of your parent or guardian.

It is your responsibility to make sure your use of the Service is legal in the country where you live.

User conduct

Your subscription with the ITLC is limited, non-exclusive and non-transferable. Your access to the ITLC is solely for your personal and non-commercial use. You agree not to transfer, assign, or share your subscription with anyone else.

It is your responsibility to keep your login credentials secure. You agree to notify Keshet of any unauthorized use of your password or account or any other breach of security.

You are solely responsible for all activities that occur via your account, and any content uploaded through your account regardless of the type of content. You can only use the ITLC-platform for lawful purposes and are to respect the intellectual property rights of Keshet and others. You promise not to use the ITLC platform for any purpose that is unlawful, prohibited by these Terms, or any other purpose not reasonably intended by ITLC.

Content accessibility

Keshet will do its utmost to make sure that the content of the ITLC will be accessible at all times. However, we make no guarantees as to the availability of any specific content. Access may be interrupted from time to time as a result of any reason, technical or other, within or outside the control of Keshet.

Keshet reserves the right to modify, suspend, remove or discontinue the availability of certain content on the ITLC platform without prior notice or consent. Keshet may impose limits and restrictions to the accessibility and availability of certain features.

The content of the ITLC will not be accessible upon expiration or termination of your subscription.


Pricing and payments


Access to the ITLC will only be granted upon payment of all required fees. You agree to pay the fees for content that you purchase, and you authorize us to process your means of payment. You represent and warrant Keshet that the payment information provided is true and that you are authorized to use the payment instrument.

Pricing, gifts and promotional codes

We occasionally offer gift- and promotional codes, as well as sales promotions, during which certain content is available at discounted prices for certain period of time. Promotions expire if not used within a specific period of time. The price applicable will be the price at the time you complete your purchase, discounts cannot be claimed retroactively.

Cancellation, refunds and Money-back-guarantee

Should you become dissatisfied with the Service within the first 30 days after purchase, Keshet will refund the full amount of your purchase and subsequently terminate your access. Refunds are not available for customers 30 days after a purchase, for accounts which have violated the Terms of service or if we believe you are abusing our refund policy. Making use of promotional codes may influence your money-back-guarantee, including but not limited to the use of our ‘buy one, get one’-offer in which your money back guarantee is waived at the moment the additional free account is activated.

Each subscription will expire after one year and will not automatically renew.

Intellectual Property Rights

The ITLC platform and all associated content, rights, titles, interest and features, including the technology and software underlying the Services, are property of Keshet, our affiliates and partners, and are protected by proprietary rights and laws. Nothing gives you a right to use the ITLC name or any of Keshet’s trademarks, logos, domain names, and other distinctive brand features.

You may not tamper with any of the ITLC’s assets or features by means of transmitting, reproducing, sharing, lending, modifying, editing, sublicensing, transferring and any other means without prior authorization and permission. You are furthermore not allowed to engage in data gathering or digital extraction methods like scraping.

Miscellaneous legal terms


You agree to indemnify and hold Keshet and its affiliates and partners harmless from any claim or demand, due to or arising out of your behavior, your use of the Service, your violation of the Terms, or your violation of any rights of others.


Keshet makes no warranty that the Service will meet your requirements and expectations, or that intended results will be obtained, or that the Service will be uninterrupted, timely, secure or error-free.

Limitation of liability

Keshet’s liability arising from its professional obligations, errors or omissions, are limited as such that they shall not exceed the total fees for membership and services rendered for the duration of the last year of the subscription.

Keshet will not be liable for any acts or omissions by any third party, including of users of the ITLC-platform, including any damages of any kind incurred as a result of such acts or omissions.

Furthermore, Keshet will not be liable for any losses or damages arising from the use of the ITLC-platform, whether indirect, incidental, special or consequential, in profits, goods or services, irrespective of whether the possibility of such loss or damage might have been anticipated.


Privacy Protocol

This Privacy Protocol applies when you visit or use the ITLC-platform or related Services. It  describes how we collect, use, and share data about you.

How data is collected

We may collect different data from or about you depending on how you use the Services. Part of the data are collected from you directly, such as information you enter yourself.

Other data are collected automatically. Keshet and other service providers acting on our behalf may use a variety of technologies, such as server log files and automated data collection tools like cookies to assist in data collection.

Types of data collected

Examples of data that you provide to us:

  • Personal information you provide in order to create a user account
  • Your login credentials
  • User-generated content to the ITLC-platform (comments, participation in surveys, etc.)
  • Customer service interactions
  • Transaction and billing information, not including sensitive cardholder data, such as full credit card numbers or card authentication data.
  • Enrollment and participation in classes and virtual tours

Automatically collected information:

  • Technical data about your computer, operating systems, and other systems data
  • Usage statistics about your interactions with the Service
  • Your approximate geographic location

Why we collect your data and what we use it for

The legal bases for using your information are as follows: either use of your information is necessary to perform our obligations towards you, or the use of your information is necessary for our legitimate interest or the legitimate interest of others, or we have a legal obligation to process your information or we have your consent to use your information.

We, or our service providers, use your information for various purposes depending on the types of information we have collected from and about you, in order to:

  • Allow basic functionality of the platform, complete purchases and provide Services
  • Facilitate and secure the Services’ technical functioning
  • Manage your account and preferences
  • Process requests and communicate with you
  • Provide additional site functionality by remembering your preferences
  • Improve our Services by analyzing usage and performance data
  • Deliver tailored advertising, services, promotions and surveys
  • Learn more about you through linking data

For the above mentioned purposes, we may combine the information that we collect through the Services with information that we receive from other sources, both online and offline, and use such combined information in accordance with this Privacy Policy.

We may as well aggregate or anonymize any information collected through the Services in such a way they cannot longer be linked to you or your device. We may use such information for a wider range of purposes than mentioned above.

Who may have access to your data besides us

  • Affiliates and Subsidiaries within the Keshet family that are related by common control or ownership, or support in providing the Services.
  • Service Providers: a select group of third-parties that perform services on our behalf, such as payment processers, data analyzers, advertisers, marketing services, analytics and data enrichment services
  • Business partners that cooperate with us in distributing the Services and create traffic to the ITLC
  • Your instructors and fellow students might see information of you while you are participating in the ITLC
  • Law enforcement and other third parties involved in Security, Legal Compliance and the protection of Keshet and others.
  • Sharing or liking features of the ITLC on social media may allow third-party social media providers to collect things like your IP address and which page of the Services you’re visiting
  • In any business transfer (buying, merging, or partnering with other companies), user information may be among the transferred assets.

Our promises and your rights

Keshet will take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store.

We keep your information for no longer than necessary for the purposes for which it is processed.

You can at any time request us to provide access to the information we hold about you. You can update, delete and correct the data you provided. You can as well terminate your account. If you choose not to provide certain data to us, you may not be able to use certain features of the Services.

Furthermore, depending on your jurisdiction of residence, you may have certain other rights with respect to your information:

  • You may opt out of certain Data Collection Tools through managing cookie settings.
  • You may opt out of promotional communications by unsubscribing from email campaigns.
  • Your wireless device may also allow you to control whether location or other data is collected and shared.
  • You may customize or opt out of tailored advertising through e.g. the Google Ads Settings page, Google Analytics Opt-out Browser Add-on or through consumer opt out pages like the Network Advertising Initiative and Digital Advertising Alliance.
  • Each operating system allows you to review your privacy settings on your device.


Keshet reserves the right, at its sole discretion, to update this Privacy Protocol. The revised Privacy Protocol will be accessible through the Services, please review it periodically. We will notice you of any substantial material change. Your continued use of the Service after such changes become effective constitutes your acceptance of the new Protocol.



Please feel free to contact us at info@israeltourleader.com if you have any question or remark concerning the Privacy Policy and Terms, or any other matter connected to the Israel Tour Leader Course.